1. How will I receive my code?
Your code will be sent via email. If you would like your code sent via text message please include your mobile telephone number with your payment.
2. How long does it take to receive
my radio unlock code?
If you order your code Mon-Fri between 9:00 A.M - 5:00 P.M. EST you will receive your unlock code within 30 minutes GUARANTEED! If you order outside of that time you will usually receive your unlock code
between 30 minutes and 2 hours, however in some cases it may take up to
24 hours for code retrieval. For even fast service, please text message your six digit code (with receipt number) to 248-383-LOCK.
3. I need help! Can I talk to someone from DelcoLockCodes.com right now?
Representatives are available to answer any questions you may have Mon-Fri (9:00 A.M.- 5:00 P.M. EST). Please follow the Live Support link on the Main Page to chat live with a representative. If an online representative is not available, please text message your question to us at 248-383-LOCK.
4. I followed the instructions and I cannot retrieve the four or six digit code from my radio?
If you have followed the instructions and cannot obtain the necessary code, please Click Here for additional information.
5. I forgot to include the four or
six digit code with my order, what do I do?
Please send us an email with your four or six digit code through the
Contact Us page.
Without those numbers we will be unable to
retrieve your code.
6. My radio says "INOP" instead of
what does that mean?
When INOP appears, it means that
you have attempted to enter a wrong code too many times. You car
needs to be in the ON position for at least an hour before you can
retrieve the four or six digit code that is needed to unlock your radio.
7. I have a locked radio that isn't a Delco, can you still unlock it?
Yes, we can unlock many different kinds of radios: Blaupunkt, Clarion, Ford, Hyundai, Volvo, Toyota, BMW, Phillips and many more. Please email us with the make, model and serial number of the radio and we'll see what we can do. There is a charge of $13.98 to unlock a non-Delco radio.
8. Do you offer bulk discounts for dealers who need multiple codes?
We've received many inquiries from dealers who would like to sign up for a monthly membership for access to multiple codes at a discounted price. We have just implemented a monthly membership program. Please inquire for pricing!
9. Is there anywhere I can see
what your previous customers have said about their experience at DelcoLockCodes.com?
Of course! Check out our reviews at
ResellerRatings.com. We're an Elite Member which means we're in the TOP 25 stores out of over 20,000! Also, see what our previous Google Checkout customers have said by Clicking Here!